Shipping + Returns

SHIPPING

FREE Shipping on Orders over $100 (before tax) in Canada (does not include YK + NWT).

Shipping Option

Items purchased online with a shipping option, purchaser agrees to cover all shipping and handling charges. Rates are calculated as per Canada Post standard rates based on location and weight and may include packing cost. We offer standard, priority, and express shipping options upon checkout.

Purchases $100 or over, before taxes, are eligible for FREE shipping and will automatically be adjusted at checkout.  Some products from Tokki Market are not eligible for free shipping due to weight and fragility.

Canada Post deliveries are sent once per week.

FREE In-Store / Curbside Pick Up

You may opt to pick up your online purchase at our studio; pick up of item(s) must be made within 14 days.  If arrangements cannot be made please contact us to let us to make alternative arrangements at info@tokki.ca.

If items are not picked up within the 14 days or arrangements made otherwise, your item(s) may be refunded less a 20% restocking fee.

RETURNS

Unfortunately, we cannot accept returns or refunds at this time.